IT Service DevOps
Purpose
Reacts to issues reported by customer support and other roles
Maintain the servers and services
Improve the maintainability of services
Domains
DNS, Email service
version controls: eagle subversion, gloria GIT
Linode / Upcloud account
AWS Nemesol account
Nemesol website wordpress installations
Description
React to issues reported by customer support(priority) or other roles
Metrics:
React within 2 work days
Create tasks and bugs for non-critical tasks for developer roles
Create new DNS entries at the request of other roles
Create new email accounts at the request of other roles